Ariel Kennan on innovation within government

Government is full of people who are incredibly well intentioned and who want to improve our cities. But sometimes I think public servants get held back by the larger systems of government, like procurement, human resources, and technology delivery. I’m really interested in how to bring new skills to public service, including design. What are the modern standards? How can we be more agile and nimble in the way that we work? And how can we be more informed by the people who actually use our products and services? By bringing these design values and skills to government, we can create more efficient and effective policies and services.