BetaNYC

BoardStat

Home »  Products »  BoardStat

BoardStat is a tool that demystifies NYC 311 service request data!

A screenshot of BoardStat v0.6a.

 

BoardStat was designed with community boards for community boards. BoardStat is a highly interactive tool for community boards that empowers users to discover issues and trends within their district’s boundaries.

BoardStat empowers board staff and members to gain timely insights into NYC 311 data, and is furthering the Manhattan Borough President Gale A. Brewers’ long standing goal of making government transparent, reactive, and moving beyond open data access to meaningful use.

In collaboration with Manhattan’s community board district managers, board members, CUNY Service Corps, Microsoft Civic, and BetaNYC, we have developed a number of data dashboards that to provide a variety of summaries, graphs, and maps of NYC 311 service request data. This tool pulls directly from NYC’s open data portal and turns the city’s open data into a decision making tool.

To get started with BoardStat, check out our BoardStat Data Journey Worksheet walk through BoardStat and how to combine it with other government data tools. This worksheet will teach you how to explore the following community issues:

  • Exploring quality of life issues by examining construction before or after hours.
  • Examine 311 service requests around State Liquor Authority renewal application.
  • Exploring landlord / tenant issues with Heat / Hot Water service requests.
  • Examine health & safety service requests over time.

 


Boardstat by Borough Bit.ly URL
Bronx https://bit.ly/boardstat_v6a_bronx
Brooklyn https://bit.ly/boardstat_v6a_brooklyn
Manhattan https://bit.ly/boardstat_v6a_manhattan
Queens http://bit.ly/boardstat_v6a_queens
Staten Island http://bit.ly/boardstat_v6a_statenisland


“We passed a first-in-the-nation Open Data Law and we’ve published more than 1,500 data sets with 750 million rows of data, but it’s not enough – the data doesn’t just need to be public, it needs to be usable,” said Manhattan Borough President Gale A. Brewer.

“Today, we operationalize the people’s data set for community boards,” said Noel Hidalgo, Executive Director of BetaNYC. “We used a human centered design process with the Manhattan Borough President and community boards to build a service request insight tool that meets their needs. Now, we launch a public beta of BoardStat to provide all New Yorkers with a simple dashboard to look at service request trends, location specific issues, and to evaluate how requests are assigned to agencies. In the coming months, we’ll be launching a series of public education classes to ensure all New Yorkers can read their own data.”

Watch our BoardStat tutorial videos:


Other Useful Links:

BoardStat Data Journey Worksheet

This worksheet will walk you through how to use BoardStat and combine it with other City produced tools. These steps will teach you how to explore the following community issues:

  • Exploring quality of life issues by examining construction before or after hours.
  • Examine 311 service requests around State Liquor Authority renewal application.
  • Exploring landlord / tenant issues with Heat / Hot Water service requests.
  • Examine health & safety service requests over time.

NYC 311 Reporting Website, aka Local Law 47 of 2005 website

Local Law 47 of 2005 requires the Department of Information Technology and Telecommunications (DoITT) to issue monthly reports to the City Council, the Public Advocate, Community Boards, and the public regarding data collected by the 311 Customer Service Center. Signed by Mayor Michael R. Bloomberg in May 2005, Local Law 47 is the result of DoITT’s work with the City Council. The prime sponsor of the legislation was Council Member Gale A. Brewer, then the Chairperson of the Council’s Committee on Technology in Government. Making agency performance data available is an important way to ensure open government, and this law provides the public with valuable information while protecting the privacy and confidentiality of callers to 311.

BoardStat on GitHub

We use BoardStat’s GitHub to document feature releases and issues.

Share our flyer

Use this png flyer to tell your friends about BoardStat!

 


Helpdesk / Feedback Contact / Trainings

For community board support, email boardstat@manhattanbp.nyc.gov or file a support ticket via github issues.

For feature releases, check out BoardStat’s ReadMe.

Our collaborators at BetaNYC are constantly working on improving open data educational materials. Help them improve their training materials by emailing boardstat@manhattanbp.nyc.gov or attend one of their in-person trainings.

 


Thank you

  • Manhattan Community Board Chairs, Members, and District Staff
  • Fund for the City of New York
  • Alfred P. Sloan Foundation
  • CUNY Service Corps
  • NYC Civic Innovation Fellows
  • Microsoft Civic
  • Socrata
  • Department of Information Technology and Telecommunications
  • NYC 311
  • Mayor’s Office of Data Analytics
  • Mayor’s Office of Technology and Innovation